A free AI chatbot, and an honest account of where it stops
One real assistant on a real site, with no card and no countdown. Everything the free plan includes and everything it does not is written out below — before you sign up, rather than after.
Included, at no cost
1 assistant
Fully functional — not a demo mode
50 conversations / month
A real conversation, not a message count
5 MB of training storage
Stored as extracted text, so it goes further than it sounds
7-day chat history
Read every transcript within the window
Website and PDF training
The same crawler and parser as paid plans
All customisation
Colours, avatars, copy, position, animation
Lead capture
Including statuses and CSV export
Human handover
With your own handover message
No credit card
And no trial countdown
Not on the free plan
API access and API tools
Calling your own endpoints is a paid feature
Watermark removal
Available on Pro
Custom domain
Available on Pro
More than one assistant
Pro includes two
30-day history
Paid plans extend retention from 7 days
Priority support
Free plan is community-supported
Three things people mean by “free”
Worth being precise, because the word covers very different arrangements and the difference decides whether it is useful to you.
A time-limited trial
Full features for fourteen days, then it stops
Fine for evaluating, useless for a low-traffic site that just wants a small assistant permanently
A crippled demo
Works, but cannot be embedded, or shows someone else’s branding prominently
Not really a free plan; it is a screenshot
This free plan
One real assistant, embeddable on a real site, capped by volume rather than by time
Genuinely enough for a small site, and honest about where it stops
Four signs you have outgrown it
None of these are failures. They are all versions of the same thing: the assistant is being used.
You hit 50 conversations before the month ends
The clearest signal there is. It means visitors are using it, which is the outcome you wanted — Hobbyist takes you to 5,000.
You want to answer “where is my order”
That needs an API tool, which needs a paid plan. Retrieval alone cannot answer a question whose truth changes minute to minute.
You need a second assistant
A separate knowledge base for a separate audience — a docs bot and a sales bot, or a second client. Pro includes two.
Seven days is not long enough to review transcripts
If you review conversations weekly rather than daily, a 7-day window means things age out before you read them.
Getting the most out of 50 conversations
A small allowance is plenty for a genuine test if you spend it deliberately.
- 01
Train narrowly first
Five or six pages that answer money, delivery and setup questions. Precision beats volume.
- 02
Ask it your inbox
Take ten real questions from last week and put them in verbatim, typos included.
- 03
Read every transcript
With 50 conversations you can read all of them, which you will never do again once it scales.
Free plan questions
Is it free forever, or a trial?
Free forever. There is no countdown and no card required. The limits are on volume — one assistant, 50 conversations a month, 5 MB of training — rather than on time.
What counts as a conversation?
A session with a visitor, not an individual message. A visitor who asks four questions in one sitting is one conversation.
What happens if I go over 50?
The assistant keeps replying and shows a soft usage warning rather than going dark mid-conversation. You can upgrade at any point to restore full capacity.
Can I put it on a live commercial site?
Yes. It is not a sandbox — the free plan embeds on a real domain with one script tag, the same as any paid plan. The widget carries a small CustomerBot watermark, which is removed on Pro.
Is 5 MB enough?
For a small business site, comfortably. Content is stored as extracted text rather than as page images or original files, so 5 MB is a great deal of prose. A large documentation site is where you would want the 40 MB on paid plans.
Is the answer quality worse on free?
No. The retrieval pipeline is identical and you can pick from the same model catalogue. The free plan limits how much you can use it, not how well it works.
Can I delete everything afterwards?
Yes. Individual sessions, all sessions for an assistant, and the whole account with its data can all be deleted. There is a dedicated account-deletion page for exactly this.
No card. No countdown. One real assistant.
Crawl your site, embed the tag, and see what your own content can answer.
Start free