Start free. Pay when it's earning its keep.
Every plan includes the full model, unlimited team seats and no per-agent fees.
Kick the tyres on a real site.
- 1 assistant
- 50 conversations / month
- 7-day chat history
- Website + PDF training
- Community support
For a growing site with real traffic.
- 1 assistant
- 5,000 conversations / month
- 30-day chat history
- 40 MB knowledge base
- Lead capture + transcripts
- Email support
For teams running support at volume.
- 2 assistants
- 10,000 conversations / month
- 30-day chat history
- 40 MB per assistant
- Watermark removed
- API access & priority support
Need more volume, SSO or a DPA? Talk to us about Enterprise.
Full feature comparison
| Feature | Free | Hobbyist | Pro |
|---|---|---|---|
| Custom AI Assistants | 1 | 1 | 2 |
| Monthly Conversations | 50 | 5,000 | 10,000 |
| Storage per Assistant | 5 MB | 40 MB | 40 MB |
| Chat History Retention | 7 days | 30 days | 30 days |
| Remove Watermark | — | — | |
| Priority Support | — | — | |
| API Access | — | ||
| Custom Domain | — | — |
Frequently asked questions
Can I try CustomerBot for free?
Yes! Our Free plan lets you create 1 assistant and handle up to 50 conversations per month — no credit card required.
What happens if I exceed my conversation limit?
Your bot will continue to respond but will show a soft usage warning. You can upgrade at any time to restore full capacity.
Can I change plans at any time?
Absolutely. You can upgrade or downgrade your plan from Billing Settings. Changes take effect at the start of the next billing cycle.
Do you offer annual billing with a discount?
Annual billing plans with up to 20% off are coming soon. Join our waitlist or contact us for early access.
Is there a refund policy?
We offer a 7-day money-back guarantee for first-time subscribers. Reach out to support and we will process your refund promptly.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. We do not store card details on our servers.