A Wix chatbot that actually knows your business
Not a scripted flow with buttons. CustomerBot reads your own pages and documents, then answers whatever the visitor types — in their language, with the source it used.
<script src="https://customerbot.co/script.js" data-bot-id="YOUR_BOT_ID"></script>Check these four things first
Two are requirements, two are the things that go wrong afterwards. All of them take ten seconds to confirm.
You have a Premium plan with a connected domain — Wix requires this before Custom Code will run.
You are editing the live site, not a duplicate. Custom Code applies per site.
On a free wixsite.com address, Custom Code is unavailable and no third-party widget will load.
Wix’s own chat app in the same corner will collide visually — pick a different launcher position or turn one off.
Real questions, real sources
Every answer is retrieved from something you wrote and comes back with the page or document behind it. That is what separates this from a bot that sounds confident and is wrong.
When nothing in your content covers the question, it says so rather than improvising — and the gap shows up in your analytics as a page you should probably write.
What the analytics show- “Do you deliver to my postcode?”Delivery page
- “How much is a consultation?”Pricing page
- “Are you open on Sunday?”Contact page
- “Do you take card payments?”FAQ page
- “Can I book for eight people?”Q&A pair you wrote
- “What is your cancellation policy?”Terms PDF
Wix Multilingual handles your pages. This handles your visitors.
Translating a site covers the content you predicted. The assistant detects the language of each message and replies in it — over 95 languages — from the same source content, which covers the questions you did not predict.
How that worksWix questions
Do I need a paid Wix plan?
Yes. Wix only exposes Custom Code on Premium plans with a connected domain. If the Custom Code panel is missing from Settings, that is the reason, and it applies to every third-party widget rather than to CustomerBot specifically.
Head or Body – end?
Body – end. The widget should load after your page content so it never delays the first paint. Head placement will work but slows the page down for no gain.
What does “Load once” mean and why does it matter?
Wix sites navigate without a full page reload. Load once tells Wix to inject the script a single time for the session, so the widget is not re-injected on every route change and does not end up mounted twice.
Will it work with Wix Studio or Editor X sites?
Yes — anywhere Wix exposes Custom Code. The snippet is the same and the placement advice is the same.
Can it use my Wix Stores product data?
It reads your product pages by crawling them, the way a visitor would. For live stock or order status you would connect an endpoint as an API tool, which the assistant calls during the conversation.
Can I keep Wix Chat as well?
Technically yes, but two chat launchers in one corner is a poor experience. If you keep both, move one to the other side or restrict it to specific pages.
Build it before you paste anything
The free plan crawls your Wix site and gives you a working assistant to test. Only add the Custom Code once you like the answers.
Start free